Weekdays 11:00 - 17:00 (UTC+9)
(Holidays: Saturdays, Sundays, and Public Holidays of Japan)

*If it falls on a holiday, we will respond sequentially after the next business day.
Orders placed on Saturdays, Sundays, and holidays will be shipped the next business day.

・We will reply in order, but it may take some time.
・Frequently asked questions have been compiled based on past inquiries.
 Please check the FAQ as it may be resolved soon.

View FAQ
-Return & Exchange
-Change of the Order
-Change of the Delivery Address
-No Reply to my Inquiry
-Estimated Delivery Date, etc.


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